Operation & Management

In order to be sustainable in the long term, recreational facilities need to be run professionally. Besides guest satisfaction, trained and motivated employees and stable profitability are key success factors. Our strength lies in recognising and promoting these opportunities. We conduct analyses, develop programmes, processes and structures, recommend concrete courses of action, and train and provide staff. We will be happy to assist you in setting up, restructuring and running your project. And we know exactly what we’re talking about. Our team has been working in reactional facilities on a daily basis for more than 10 years. In Hamburg we manage the Chocoversum by Hachez.

We value each and every one of our clients, most recently Audi, Apetito, VW and EDEKA, but also including public institutions, private companies with visitor centres, brand worlds and factory tours. Find out more about our work in a selection of case studies: